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ActingResume.com's
customer service department is available to assist you with any questions
or concerns you may have.
Does this help? Answers to some of the most frequently asked
questions:
- Forgot
your password? Click Here
- What
is your cancellation policy?
Once you pay you will be able to immediately enter your information,
view and print your resume. Nevertheless, we are so confident that you
will love our service that we offer a 10-Day Money Back Guarantee.
If you are not satisfied simply let us know within 10 days and we will
give you a full refund.
- Can
I change the information on my resume?
You have the ability to modify all your personal information aside from
your name. To do this simply select the update my resume link and log
in.
- How
long will I be able to change information on my resume?
You will have the ability to update, change or modify the information
contained in your resume (aside from your name) at any time free of
charge for the duration of service. You will be given the option to
renew this service after the initial one year period expires.
- How
can I pay? We accept American
Express, Visa, MasterCard and Discover credit card payments. You can also
pay using a check or money order made payable to ActingResume.com and
mailing it to: ActingResume.com,
6303 Owensmouth Ave., 10th Floor, Woodland Hills, CA 91367
- Is
it safe to use my credit card over the Internet? Yes. Online
credit card transactions are completed through a safe and secure Internet
site. We have elected to use Verisign,
a well known internet transaction company that processes thousands of
credit card transactions every day. Dedicated to security and maintaining
your trust, Verisign has a worldwide export license
for the 1024-bit RSA encryption algorithm, and also offers the first
real-time, secure credit card authentication service over the Internet
that is based on digital signatures.
- Who
will have access to my personal information? We take every precaution
to ensure that your personal information is delivered only to you. In
order to access your information the correct username and password will
be needed, therefore the only one authorized to view or modify your
information is you. Please note, if you have elected to make your resume
information available to industry professionals looking for actors we
are unable to control what they do with this information, but have taken
measures to screen everyone prior to allowing access to any personal
information.
If you
still have any questions or concerns please contact us directly at:
ActingResume.com
6303 Owensmouth Ave., 10th Floor
Woodland Hills, CA 91367
Contact Customer
Service via email at: [email protected]
Or, if you prefer, you can call us Monday - Friday, between 9:00AM and 5:00PM
PST at 818.936.2616.
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